8999ber Privacy Policy

1 Introduction

8999ber is a trusted online entertainment platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("Policy") describes how 8999ber collects your personal information, how that information is used, with whom it may be shared, and how it is kept secure.

By using this platform, you are considered to have agreed to the terms set out in this privacy policy. Please read this policy carefully. If you have any questions, contact our support team.

2 Scope of Information Collection

We may collect various types of information when you browse the 8999ber website or create an account. This information falls into two main categories:

2.1 Information You Provide Directly

Information you provide to us yourself includes:

• Full name and date of birth provided at registration
• Email address and mobile number
• Payment method details (bKash, Nagad or Rocket account number)
• Documents provided for identity verification (where applicable)
• Information provided when contacting customer support
• Information from any forms filled out voluntarily

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device type
• Browser information and operating system
• Time spent on the website and pages visited
• Date and time of login and logout
• Transaction history and gaming activity
• Data collected through cookies and similar technologies

3 Purpose of Information Use

8999ber uses your personal information for specific and legitimate purposes. We never collect your information unnecessarily.

• Account Management: To create, verify and maintain your account.
• Payment Processing: To securely complete deposits and withdrawals via bKash, Nagad or Rocket.
• Identity Verification: To prevent fraud and ensure account security.
• Customer Support: To provide fast and effective resolution of your issues.
• Platform Improvement: To analyse user experience and improve service quality.
• Security Assurance: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Communication: To send important notices, policy updates or security alerts.

4 Cookies Policy

The 8999ber website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help make your visit more effective and personalised.

4.1 Cookies We Use

• Essential Cookies: Necessary for the core functionality of the platform. Without these, login or transactions are not possible.
• Functionality Cookies: Remember your preferences and settings, such as language or display mode.
• Analytics Cookies: Monitor site usage and measure performance.
• Security Cookies: Help detect fraudulent activity and keep your account secure.

4.2 Cookie Controls

You can control or disable cookies from your browser settings. Keep in mind that disabling essential cookies may affect some important functions of the platform.

5 Data Storage and Security

8999ber gives the highest priority to the security of your personal information. We apply industry-standard security measures:

5.1 Technical Security

• SSL encryption — all data transmissions are secured
• Encrypted database storage
• Two-factor authentication option
• Regular security audits and vulnerability assessments
• Firewall protection to prevent unauthorised access

5.2 Organisational Security

• Only authorised personnel can access personal information
• Regular staff training on data protection
• Audit logs of data access are maintained
• Working with third-party service providers under strict confidentiality agreements

5.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide the service. Information required to meet legal obligations may be retained for a defined period even after an account is closed.

6 Sharing Information with Third Parties

8999ber does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

• Payment Processors: The minimum information necessary to complete transactions via bKash, Nagad and Rocket is shared with the relevant payment service provider.
• Technology Partners: Our trusted technology providers required to operate the platform may access limited information under strict confidentiality agreements.
• Law Enforcement Authorities: Information may be provided to authorities based on a court order or legal requirement.
• Fraud Prevention: For the purpose of detecting fraud and protecting the security of the platform.
• Business Transfer: In the event of any merger or acquisition, users will be notified in advance.

Outside of the above circumstances, your personal information will not be shared with any third party without your explicit consent.

7 Your Rights

As a user of the 8999ber platform, you have several important rights over your own information:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: You can request correction of any inaccuracies in your information.
• Right to Deletion: In certain circumstances you can request deletion of your personal information, although some information may need to be retained to meet legal obligations.
• Right to Object to Processing: You can object to the processing of your information for specific purposes.
• Right to Portability: You can request a copy of your information in a structured format.
• Right to Withdraw Consent: You can withdraw consent previously given at any time.

To exercise these rights, contact our support team via live chat or by email.

8 Protection of Minors

8999ber is a 21+ platform. This service is for those aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

An age verification process is followed at registration. If we become aware that a minor has created an account, that account will be closed immediately and the collected information will be deleted.

9 Marketing Communications

If you have given consent to receive marketing messages, we may send you relevant promotional information. You can request to stop receiving such communications at any time.

Let our support team know via live chat or send a request by email and we will promptly update your settings according to your preference. Please note that even if marketing messages are turned off, important transactional and security notifications related to your account will continue to be sent.

10 Policy Changes

8999ber may update this privacy policy from time to time. For any significant changes, we will:

• Publish the updated policy on the website
• Notify registered users by email
• Note the date of the change at the top of this page

Continued use of the platform after changes are made will be taken as your agreement to the new policy. We therefore recommend reviewing this policy regularly.

11 Contact Us

If you have any questions, concerns or requests about this privacy policy, contact us through the following: