Frequently Asked Questions
8999ber FAQ — Answers to all your questions
From opening an account to withdrawing money to bKash — find clear answers to everything you want to know about 8999ber, all in one place.
Welcome to 8999ber. Below we have organised the questions our members ask most into five categories — Account and Registration, Deposits and Withdrawals, Games and How to Play, Bonuses and Promotions, and Safety and Responsible Gaming. If you cannot find an answer to your question, contact our 24/7 Bengali live chat support — we are always here for you.
To open an account at 8999ber, you need an active mobile number, a password, and you must be at least 21 years old.
The registration process is fully online — your account will be ready in just a few minutes.
Register with accurate details, as identity verification may be required at the time of withdrawal.
No. Under 8999ber's rules, each person may hold only one account.
If multiple accounts are detected, they may be closed and any balance in them may be cancelled.
This rule is strictly enforced to ensure a fair playing environment.
Click the "Forgot Password?" option on the login page. Enter your registered mobile number and a verification code will be sent to you.
Enter the code and set a new password. If you still have trouble, contact our 24/7 live chat support.
Yes. 8999ber is fully mobile-friendly. Whether you use Android or iOS, the site works perfectly on any smartphone browser.
No separate app download is needed — just log in from your browser and enjoy all features.
Before large withdrawals, 8999ber may verify your identity. Submitting a photo of your National ID (NID) or passport usually
completes the process quickly. Contact our support team via live chat for more details about the verification process.
Funds deposited via bKash are normally credited to your 8999ber account instantly.
If there is a delay for any reason, wait a few minutes and refresh the page.
If the problem continues, contact support via live chat with your bKash transaction reference number.
The minimum deposit amount across all payment methods (bKash, Nagad, and Rocket) at 8999ber is ৳300.
No transaction below this limit will be processed. You can get started easily even on a small budget.
After logging in, go to the "Deposit" section and select Nagad. Send money from your Nagad app to the number shown.
Enter your 8999ber user ID in the reference box. The transaction is usually confirmed within a few minutes.
Withdrawal requests at 8999ber are usually processed within 5 to 30 minutes.
The minimum withdrawal amount is ৳500. Fast withdrawals are available through all three methods — bKash, Nagad, and Rocket.
Having verification completed makes the process even faster.
8999ber itself does not charge any fees for deposits or withdrawals. However, bKash, Nagad, or Rocket may apply their own transaction charges.
It is a good idea to check the fee details in your mobile banking app before making a transaction.
Yes, withdrawing through Rocket is completely safe. 8999ber uses SSL encryption, so all your financial information stays protected.
Make sure you enter your Rocket account number correctly and you will receive your money within 5 to 30 minutes of submitting the withdrawal request.
Go to the cricket betting section of 8999ber. Choose your preferred match from the match list of BPL or any other tournament.
Select the bet type (match winner, toss result, top run-scorer, etc.) and set the amount to confirm your bet.
With live betting, you can also place bets while the match is in progress.
RTP (Return to Player) is the theoretical percentage of total wagers that a slot game returns to players over the long term.
For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered — but this is a long-term average, not a guarantee for each spin.
Higher volatility means big wins come less frequently but are larger in amount.
8999ber's live casino section offers live dealer games from Evolution Gaming and Ezugi.
Games include live roulette, live blackjack, live baccarat, Teen Patti, and many more.
Visit the live casino section to experience playing with real dealers in real time.
8999ber offers games only from reputable providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming)
who use independently audited fair random number generators (RNG). Fair play and transparency are our core principles.
Aviator is a crash game developed by Spribe. A plane takes off and the multiplier keeps increasing.
You need to "cash out" before the plane crashes. The longer you wait to cash out, the higher the multiplier — but the risk increases too.
It is also possible to place two bets at the same time and follow different strategies.
As a new member at 8999ber, you will receive a 100% bonus on your first deposit, up to ৳5,000.
That means if you deposit ৳1,000, you get a ৳1,000 bonus — making your total balance ৳2,000.
A 10x wagering requirement must be completed to use the bonus.
A 10x wagering requirement means you must wager 10 times the bonus amount before you can withdraw the bonus funds.
Example: if you receive a ৳1,000 bonus, you can withdraw after placing a total of ৳10,000 in bets.
Different games may contribute differently toward this requirement — see the full terms and conditions page for details.
8999ber has three VIP levels — Bronze, Silver, and Gold. You can automatically move up to a higher level based on your regular play and betting activity.
Weekly cashback of up to 0.3% is available at Bronze, 0.7% at Silver, and 1.0% at Gold.
VIP members receive cashback at a set rate every week. Gold members get back up to 1.0% of their net weekly losses.
Cashback is generally added to your account every Monday. It comes directly to your balance — no separate wagering required.
Yes, 8999ber offers special promotional deals during various festivals and sports seasons.
Special bonuses and free bet opportunities are available during Eid, BPL, IPL, and the T20 World Cup.
Check the promotions page regularly or ask our support team.
Yes. 8999ber uses SSL encryption to keep all your personal and financial information secure.
Your information is not shared with third parties. To learn more about our privacy practices,
please visit the Privacy Policy page.
Responsible gaming means playing for entertainment within your own limits — never to try to recover money you have lost.
8999ber gives players the option to set deposit limits, take breaks, and self-exclude.
Read our Responsible Gaming page for more information.
Self-exclusion is a tool that lets you block access to your account for a set period of time.
To activate it, contact our live chat support. Our team will assist you with full confidentiality.
No. 8999ber is for people aged 21 and above only. You will need to confirm your age at the time of registration.
Allowing minors to play is a serious offense — parents and guardians are urged to keep their devices secure from children.
8999ber offers 24-hour, 7-day Bengali live chat support.
Start a live chat from any page on the site or email us at: [email protected].
Our team is always ready to resolve your issues quickly.
Still have questions?
Our 24/7 Bengali support team is always here for you. Contact us via live chat — you will usually get a response within a few minutes.